Call
020 3222 0034
Contact
shop@lunaandcurious.com
Store info

Wed - Sun 11-5

Directions

24 - 26 Calvert Avenue, London E2 7JP

24 - 26 Calvert Avenue, London E2 7JP

Wed - Sun 11-5

Shipping & Returns

Shipping to UK £4.95.

Free Shipping on all UK orders over £100. 

*Due to the current situation, we are packing and despatching orders every Monday, Wednesday and Friday. Thank you for your patience during this challenging time. You can contact us any time by emailing: shop@lunaandcurious.com 

*We also understand that it may be harder to return unwanted items within the usual 14 day period, so we have extended our returns to 30 days.

All goods will be wrapped and packaged very carefully to ensure a safe delivery. If an item is not in stock or we anticipate any delays we will let you know immediately.

All orders are despatched via a tracked Royal Mail service or can be collected in store: Mon 1-4pm or during shop opening hours (Weds-Sun 11am-5pm)

Returns

If you are not happy with your purchase once it has been delivered to you but it is not faulty or damaged, you may return or exchange the goods within 30 days of receipt of goods. The product you return must be unused and in the same condition that you initially received in the original packaging. We can arrange an exchange or alternatively refund you. You are responsible for the safe keeping of the goods and taking reasonable care of them until their return. We do not accept liability for returned goods that have been damaged or lost during transit back to us. Please ensure therefore that you wrap and package the products thoroughly to avoid any breakages.

Faulty or Damaged Goods
Replacements or refunds will be given for faulty or damaged goods. Please notify us the next working day if you receive a faulty or damaged good(s).

Refunds will only be credited with the same payment method as the original purchase.

Overseas Deliveries

For deliveries outside the UK, our postage and packaging charge does not cover any possible customs import duties and or taxes. These may be levied once the item(s) reach the specified country. You will be responsible for any import duties and taxes as we have no control over these charges and cannot predict what they may be. Also international deliveries may be subject to inspection and may be opened by customs authorities, this may cause delays to deliveries which is beyond our control.

All international orders are sent via a tracked and signed for service.

Gift Receipt

The packing slip does not display prices, if you would like a VAT receipt emailed to you, please email shop@lunaandcurious.com