Call
020 3222 0034
Contact
shop@lunaandcurious.com
Store info

Mon-Sat 11-6, Sun 11-5

Directions

24 - 26 Calvert Avenue, London E2 7JP

24 - 26 Calvert Avenue, London E2 7JP

Mon-Sat 11-6, Sun 11-5

Returns & Exchanges

If you are not happy with your purchase once it has been delivered to you but it is not faulty or damaged, you may return or exchange the goods within 14 days of receipt of goods. The product you return must be unused and in the same condition that you initially received in the original packaging. We can arrange an exchange or alternatively refund you less the delivery and collection charges. You are responsible for the safe keeping of the goods and taking reasonable care of them until their return. We do not accept liability for returned goods that have been damaged or lost during transit back to us. Please ensure therefore that you wrap and package the products thoroughly to avoid any breakages and return it via a trackable service.

Faulty or Damaged Goods
Replacements or refunds will be given for faulty or damaged goods. Please notify us the next working day if you receive a faulty or damaged good(s).

For details on how to return your goods, please call us on +44 (0)20 3222 0034 or shop@lunaandcurious.com. For goods that were damaged upon delivery or are defective, we will be responsible for collection and re-delivery charges. For all other circumstances, you will be responsible for the costs of returning the item(s) to us.

Refunds will only be credited with the same payment method as the original purchase.

To return your product, you should mail your product to: 24 - 26 Calvert Avenue London GB E2 7JP